RackFlow Support

RackFlow Field Tracker helps installation teams track tasks, rack connections and work stages.

Contact support

Email avrang.ainulloev@gmail.com. Include the app version, project name, screen and a description of the problem. Do not send passwords, sign-in codes or confidential project exports.

Access to a project

The app is free to download. A workspace administrator must create your RackFlow account and assign project access. There is no public self-registration or in-app purchase. For password resets or missing projects, contact your administrator.

Refresh information

Pull down at the top of a data list, or pull up once more at its bottom. You can also tap Refresh data. Existing filters and unsaved form values remain in place. An internet connection is required.

Account and privacy requests

For account closure, correction or personal data deletion requests, contact support or your workspace administrator. Read the privacy policy for details.