RackFlow Privacy Policy

Effective November 9, 2026

RackFlow Field Tracker is operated by Avrangzeb Ainulloev. It helps authorized teams manage data center installation projects. Contact: avrang.ainulloev@gmail.com.

Information handled

RackFlow stores your account name, username, role, project permissions, password hash, session credentials, last sign-in time and IP address. It stores project information, cable and rack records, work stages, worker assignments, notes and activity history that you or project administrators provide. Server requests may produce operational and security logs.

How information is used

Information is used to authenticate users, enforce project access, provide project dashboards and reports, attribute work updates, synchronize configured systems, and maintain service reliability and security. Work history and assigned worker names are visible to authorized users within the relevant project. Administrative access is restricted.

Storage and connected services

The production service uses a RackFlow-managed PostgreSQL database on an OVH-hosted server. Native session tokens are kept in the device secure storage. Imported files and generated exports may be temporarily cached on the device; sign-out attempts to remove the export cache. Files you save or share outside the app are controlled by you and the destination service.

If a project administrator enables Google Sheets integration, mapped project fields are exchanged with that project's Google spreadsheet. Access and processing in Google services are governed by the connected account and Google's privacy policies. Apple processes App Store and TestFlight distribution information under its own policies. RackFlow does not include advertising or cross-app tracking functionality.

Retention and requests

Account and project records are retained while needed to operate the workspace, maintain work history and meet legitimate security or record-keeping needs. To request access, correction, account closure or deletion of personal information, contact your project administrator or the operator at the email above. Some project audit records or backups may need to be retained; any applicable limits will be explained when handling a request. Removing a device installation does not delete server-side project records.

Your choices

Accounts and project access are provisioned by administrators; the app does not provide public self-registration. You can change your password, sign out, choose which files to import or share, and contact support about your information. RackFlow does not require precise location, contacts, microphone or photo-library access for its core features.

Security and changes

RackFlow uses HTTPS, hashed passwords and access-controlled sessions. No system is entirely risk-free. This page may be updated when the service changes; the effective date will be revised.

Email accounts and invitations

When you register, RackFlow stores your name, email address and a salted password hash on our server. Verification, invitation and password-reset links are single-use and expire automatically. Transactional email is sent from noreply@rackflow.ca using our mail server. We do not send your password by email.

Project access is restricted to authorized users. A project owner can invite members to their project. System administrators maintain the service. Google Sheets integration is optional; a self-registered project owner must connect their own Google account.

Deleting your account

Open My account → Delete my account and confirm with your password. Your email, profile, credentials, sessions and project memberships are removed or anonymized. Shared project records and audit history may be retained for project accountability. Backup copies expire under our backup retention process. System administrators must arrange transfer of administration before closing an administrative account.

For privacy requests or help, contact avrang.ainulloev@gmail.com.